My Philosophy on Product Design
Software should behave as a courteous person by facilitating the goals of the users without distracting them with unhelpful information, criticism, or irrelevant features.
I am comfortable taking software solutions from concept to deployment while balancing the interests of the stakeholders, users, development team, and management
Skills and Techniques:
- Stakeholder interviews
- User Interviews
- Focus Groups
- User Personas
- User Journeys
- Contextual Inquiry
- Wireframing & Mockups
- Agile Methodology
- Card Sorting and Tree Testing
- Lo-fi and Hi-fi Usability Testing
- Heuristic Analysis
- Task Analysis
- UML documentation
- Web service and IoT solutions
- Software in my toolbox:
- Adobe Illustrator
- Adobe Photoshop
- Balsamiq Mockups
- Thingworx low-code solution
- SQL Server Management Studio
RED-INC, LLC Junior Human Systems Specialist
Performed Comparative Workload Analysis on F-18 mission scenarios to determine cognitive load, usability, and situational awareness improvements of software upgrades.
Supported development of the MFOQA Debriefing software through heuristic analysis, usability testing, and requirement verification.
Reviewed warnings, cautions, and advisories of the RQ-21A Unmanned Air Vehicle Platform for deficiencies in usability and operator safety.
Bosch Rexroth Corporation, UX for Manufacturing
Implemented Augmented Reality solution for guided assembly of valves using Light Guide Systems.
Worked as the primary UX researcher, UX designer, UX tester, and front end developer on a web application for guided warehouse picking operations.
Supported as the lead designer on web application for plant-wide guided assembly standard with Internet of Things (IoT) capabilities.
Lead in-house UX consulting workshops for departments that wanted to elicit software requirements for new projects.
Provided in-house UX training for associates looking to build interdisciplinary skills.
Exyn Technologies, Senior UX/Product Designer
Lead on-site contextual inquiry of mining and government customers.
Conducted in-person and remote focus groups on customer goals and new feature feedback.
Performed a ground-up redesign of information architecture and UI of flagship software through iterative design reviews with subject matter experts.
Lehigh University 2009—2013
B. A. in Cognitive Science
Minor in Computer Science